Yes55 respects the privacy of every member. This policy clearly outlines how we collect, use, store, and protect your personal data in line with international best practices for data protection.
Privacy is more than a formality at yes55 — it is the foundation of trust that builds lasting relationships with every one of our members.
All data transmitted between your device and the yes55 servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions in Malaysia.
Yes55 has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.
You have full rights to access, correct, or request deletion of your personal data. All such requests can be submitted through the yes55 support team.
Your personal data is stored in a server environment protected with layered access controls. Only authorised personnel may access sensitive member information, and every access is logged for audit purposes.
Yes55 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations. We conduct regular internal audits to ensure ongoing compliance.
In the event of any security incident involving your data, yes55 is committed to notifying you within the timeframe required by applicable law and taking immediate remedial action.
Important Note: This Privacy Policy outlines yes55's data collection and processing practices. By using our platform, you agree to the terms stated in this Privacy Policy. Please read carefully before proceeding with registration.
Yes55 ("we", "Platform") takes the privacy of every individual using our services seriously. This Privacy Policy is established to provide full transparency on how we manage your personal data from the moment of registration until you stop using the platform.
This policy applies to all users of the yes55 website, mobile app, and any related services we provide. It also covers data collected through analytics tools, customer support systems, and marketing communications you have consented to receive.
We update this Privacy Policy regularly in line with changes to legislation, technology, or our operations. The date of the latest update is always displayed at the top of this page. Continued use of the yes55 platform following any update constitutes acceptance of the revised terms.
Yes55 only collects data that is strictly necessary to provide you with a safe, legitimate, and high-quality service. The following are the categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, IC/passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction verification |
| Financial Data | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Account security, detection of suspicious login activity |
| Usage Data | Game history, wagering, activity logs | Service enhancement, responsible gaming |
We do not collect more information than is necessary. Each data category is collected on a legitimate need basis and deleted when no longer required, subject to legally mandated record retention obligations.
Your personal data is used exclusively for purposes related to the operation of the yes55 platform and the enhancement of your experience as a member. We do not use your data for any purpose outside the following scope:
You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team.
Yes55 does not sell your personal data to any third party. However, in the course of operating the platform, we may share certain information with the following parties on a limited and controlled basis:
Our Guarantee: Every third party we work with must sign a data processing agreement ensuring your data is handled to the same or higher privacy standards as this Privacy Policy.
The security of your data is yes55's absolute priority. We continually invest in the latest security infrastructure to ensure your information remains protected at all times.
Yes55 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the yes55 platform. For more information on managing cookies, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and related regulations, you have several important rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data in your account.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, machine-readable format.
In certain circumstances, you may request that we restrict how we use your data.
To exercise any of the rights above, contact the yes55 customer support team through the available channels on the platform. We will process your request within 30 days of receipt. For complex cases, this period may be extended to up to 60 days, with prior notification to you.
The yes55 platform is an adult service exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data from children under the age of 18.
If we become aware that personal data of an underage individual has been collected without proper age verification, we will take immediate steps to delete the information and terminate the account in question. Parents or guardians who believe their child has registered a yes55 account are urged to contact our support team immediately.
Yes55 reserves the right to update or amend this Privacy Policy at any time. Significant changes will be communicated to you via email notification or a clearly displayed notice on the platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we manage your personal data. The date of the latest update is always displayed at the top of this page for your easy reference.
Transparency Commitment: Any material changes to how we use or share your personal data will be communicated at least 14 days before taking effect, giving you sufficient time to make decisions about your continued use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the yes55 Data Protection Officer (DPO) team is ready to assist you.
We are committed to taking every privacy-related enquiry seriously and providing a meaningful response within a reasonable timeframe. Your trust is yes55's most valuable asset, and we will never take this responsibility lightly.
For more information on your rights as a yes55 member, please refer to Terms and Conditions us or visit the Responsible Gaming to understand our full commitment to our members.